Nice handoff, Nalates. QA & QC is built on measurement . Defining quality in aspirational terms ("A moderator should be good!") is almost always a bad idea because aspirational standards are almost impossible to measure. QA & QC was developed around the concept of defects, which could be defined obj...

To assure and control quality, one must, of course, begin by defining quality. So, in the context of a forum and its posters, threads, and moderation, what, pray tell, is quality?

Where I'm going on this is the often quoted terms like "vocal minority" and "silent majority" - these are slightly prejudiced terms because they are really cover for a lack of information that may either support or contradict an argument, when the fact is that no-one really knows how much support a...

From my perspective, much of the tension around guilds comes from the fact that they have very little role within the game itself - they are essentially a projection of the game outside to the real world. I have lots of fun within Uru engaging in what I would call mild role-playing - behaving as if ...

Cate Alexander Canonical Facts Mystlore: Cate Alexander is a member of the D'ni Restoration Council. Her first appearance in the cavern was on January 3, 2007. She played a key role since 2005, by getting Turner to fund the restoration effort. Her job was to make sure this effort succeeds in a time...

Michael Engberg Canonical Facts Mystlore: Michael Engberg (born: 9th September 1966) is a member of the D'ni Restoration Council. He has a Masters of Building Science which he got from the University of Southern California before he came to D'ni. He initially came in 1998 before joining the DRC fro...

Dr. Richard Watson Canonical Facts Mystlore: Watson received a Doctorate in History from the University of Utah before being invited to D'ni by his good friend Elias Zandi. When Elias Zandi died in 1996, Dr. Watson became the sole chairman of the D'ni Restoration Foundation and decided to create th...

Victor Laxman Canonical Facts Mystlore: Victor Laxman (born: 14th June, 1958) received multiple Engineering Degrees from the University of Cambridge before joining the Royal Navy from 1978 to 1990. Victor first learned of the restoration efforts from Dr. Watson in early 1995 before joining the DRC ...

"And we have no bloody idea what those do!" Those are two metallic balls suspended about thirty feet above the floor, one on each side of a monstrously complicated mechanism that is about to be described to me in extensive, loving detail. "We" is really just Victor Laxman, his level of enthusiasm in...

Dr. Richard Watson’s office is a sight to behold. The antithesis of Cate Alexander’s, I cannot see the floor for what I’m sure is the majority of his office space. Stacks of books and papers and boxes are arranged side-by-side, seemingly for stability. That intent appears to have produced success, f...